SHIPPING INFORMATION
How your order gets made, quoted and delivered.
HOW SHIPPING RATES ARE CALCULATED
Our products are made to order by a print-on-demand fulfilment partner. At checkout we request a live shipping quote for the exact items in your cart and the address you enter, so the rate shown is the rate charged. Nothing is estimated or marked up after you pay.
PROCESSING TIME
Processing time varies by product. The estimated production and dispatch time is shown on the product page or during checkout. Delivery time is additional and depends on the carrier service selected at checkout.
FREE SHIPPING PROMOTIONS
When a free shipping promotion is running, it is shown on the relevant product pages and applied automatically at checkout — there is no code to enter. If you do not see a free shipping message, no promotion is currently active.
TRACKING YOUR ORDER
Sign in and open My Account → Orders. Each order shows a status timeline (pending, processing, shipped, delivered) and any tracking information supplied by the carrier.
US SHIPPING ONLY
We currently ship to addresses in the United States only. Customers are responsible for the live shipping charge and any applicable sales tax shown during payment, unless a specific product, promotion or checkout rule says otherwise.
LOST, DELAYED OR DAMAGED PARCELS
If a parcel arrives damaged or does not arrive, open the order in your account and submit a return request with photos so the team can review the condition, or reach us via the contact page.